Medical needs and disability
Plan ahead for medicines, equipment and the help you might need.
Make a plan
- Keep a written list of medicines, doses and allergies. Add them on the Plan page.
- If you use powered equipment, ask the supplier how long it runs on battery and what to do in a power cut.
- Plan for mobility aids, hearing aids and assistance animals, including spare batteries and chargers.
- Tell someone you trust what help you would need, and how they will check on you if the phones are down.
Extra help
- The Priority Services Register is free. Energy and water companies use it to prioritise people in an outage.
- Do not change doses or use equipment differently because of an emergency without medical advice.
Official information
Checked against official guidance on 28 Oct 2026. In immediate danger, call 999.
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